A public consultation has launched regarding moving station staff out from behind the counter (which would then close for good) and in theory, onto the station concourses making them more visible and accessible.
For full details of this consultation (including a comparison of current and proposed hours when ticketing assistance would be available), and details of how to have your say, please visit the Southern Railway Public Consultation website.
Further information regarding proposed closures can also be found on the Transport > Trains page.